Privacy Policy God88 – Data Protection & Information Security

1Introduction

God88 is an online gaming platform committed to protecting your privacy at all times. We understand that your trust is our most valuable asset, and we will never take that responsibility lightly. This Privacy Policy clearly and transparently explains how god88 collects, processes, stores, and protects your personal information throughout your use of our platform.

This policy is established in accordance with the Personal Data Protection Act 2010 (PDPA) Malaysia and international information security industry best practices. By registering for or using any god88 service, you are deemed to have fully read and understood this Privacy Policy.

If you have any questions about how we handle your personal data, the god88 customer support team is ready to assist you via live chat 24 hours a day, 7 days a week.

2Personal Data We Collect

God88 only collects data necessary to deliver quality, secure services that comply with legal requirements. Below are the categories of data we collect:

2.1 Data You Provide Directly

• Identity information: Full name, date of birth, national identity card number (MyKad) or passport.
• Contact information: Email address, mobile number, residential address.
• Account information: Username, password (stored in hashed form), language preference, and communication preferences.
• Financial information: Bank account number, bank name, e-wallet information (for verification purposes only — god88 does not directly store credit/debit card details).
• KYC documents: Copies of identity documents, bank statements, or utility bills submitted for account verification purposes.

2.2 Data Collected Automatically

• Device data: Device type, operating system, phone model, unique device identifier.
• Network data: IP address, ISP, geography based on IP.
• Usage data: Pages visited, games played, session duration, in-account actions.
• Cookie data: Preference settings, login sessions, language settings (see Section 6).

2.3 Summary Table of Data Collected

3How God88 Uses Your Data

Every piece of data we collect is used for a clear and lawful purpose. god88 uses your personal data for the following purposes:

• Service provision: To create and manage your account, process deposit and withdrawal transactions, and enable access to all games and platform features.
• Identity verification (KYC): To comply with legal requirements related to anti-money laundering (AML) and counter-terrorism financing (CFT).
• Security and fraud prevention: To identify, investigate, and prevent any fraudulent activity, hacking, or platform abuse.
• Service communications: To send important notifications about your account, policy changes, security alerts, and promotional updates (subject to your preferences).
• Experience personalisation: To recommend relevant games, display promotions tailored to your gaming habits, and personalise the platform interface.
• Analytics and improvement: To understand how users interact with the platform for product improvement, performance optimisation, and new feature development.
• Legal compliance: To comply with legal obligations, court orders, authority directives, or applicable regulatory requirements.

4Data Sharing With Third Parties

God88 does not sell, rent, or transfer your personal data to any third party for marketing purposes. However, under certain limited circumstances, we may share your data with the following parties:

4.1 Trusted Service Providers

God88 works with certified third-party service providers to support our platform operations. These include payment processors (such as DuitNow and FPX), cloud service providers, identity verification companies, and gaming software providers. All third parties are bound by strict confidentiality agreements and are only permitted to use your data for purposes we specify.

4.2 Authorities and Regulatory Bodies

God88 may be required to disclose your personal data to government authorities, law enforcement agencies, or regulatory bodies where mandated by Malaysian law or a valid court order. In such circumstances, we will disclose only the minimum information required.

4.3 Business Transfers

If god88 is involved in any merger, acquisition, or sale of assets, member personal data may be transferred as part of that transaction. You will be notified in advance should this occur, and a new privacy policy will be announced.

5Data Security

The security of your personal information is god88's absolute top priority. We implement multiple layers of technical and organisational protection to ensure your data remains safe at all times:

• 256-bit SSL/TLS Encryption: All data communications between your browser and god88's servers are encrypted using industry-recognised security protocols.
• Two-factor authentication (2FA): An additional security layer is available on all member accounts to prevent unauthorised access.
• 24/7 Monitoring: Our security monitoring system operates around the clock to detect and respond to any threats in real time.
• Internal access controls: Only authorised god88 staff may access member personal data, and only for legitimate work purposes.
• Regular security audits: god88 conducts regular security assessments and penetration testing to identify and patch any system vulnerabilities.
• Secure password storage: Your password is stored in hashed form using modern algorithms — we never store passwords in plain text.

6Cookies & Tracking Technologies

God88 uses cookies and similar tracking technologies to enhance the user experience and analyse platform performance. Below are the types of cookies we use:

• Essential cookies: Required for core platform functions such as login, session management, and security. These cookies cannot be disabled.
• Preference cookies: Saves your language settings, display theme, and personal preferences so you do not need to reset them each time you browse.
• Analytics cookies: Helps us understand how users interact with the platform — which pages are most visited, how long sessions last, and more. This information is used in aggregate and does not identify individuals.
• Marketing cookies: Used to display relevant promotions and offers to you based on your browsing behaviour. You may opt out of these cookies.

You can manage or disable cookies through your browser settings. Please note, however, that disabling certain cookies may affect the functionality or user experience of the God88 platform.

7Your Rights Regarding Personal Data

As a data subject, you have certain rights regarding the personal information held by god88. These rights include:

• Right to access: You have the right to request a copy of the personal data we hold about you at any time.
• Right to rectification: If your data is inaccurate or incomplete, you have the right to request an immediate correction.
• Right to erasure: Under certain circumstances, you may request that your personal data be deleted, subject to our legal obligations to retain certain records.
• Right to restrict processing: You may request that we restrict how we process your data under certain circumstances.
• Right to object: You have the right to object to the processing of your data for direct marketing purposes at any time.
• Right to data portability: You may request to receive your personal data in a machine-readable format for transfer to another service provider.

To exercise any of the above rights, please contact the god88 customer support team via live chat. god88 will process your request within 30 working days from the date of receipt. Some requests may require identity verification beforehand.

8Children's Privacy

God88 is a gaming platform that restricted to individuals aged 18 and above only. We do not knowingly collect, process, or store personal data from individuals under the age of 18.

If you believe a child has registered an account at god88 or has provided us with personal information, please contact our support team immediately. We will take prompt action to delete the account and all associated data.

9Cross-Border Data Transfers

As part of operating a global platform, God88 may store or process your personal data on servers located outside Malaysia. Where this occurs, God88 ensures that any cross-border data transfers are carried out with adequate safeguards, including:

• Use of internationally recognised standard contractual clauses.
• Transfers only to countries or parties that offer a level of data protection equivalent to Malaysia's PDPA.
• Implementation of additional security measures such as end-to-end encryption for all transferred data.

10Data Retention Period

God88 retains your personal data only for as long as necessary for the purposes stated in this Policy. Generally:

• Active account data: Retained for the duration your account is active and for any additional period required by law following account closure.
• Financial transaction records: Retained for 7 years in accordance with Malaysia's tax and AML legal requirements.
• Log and security data: Retained for 12 months for security investigation and dispute resolution purposes.
• Marketing data: Retained until you withdraw consent or request removal from our communications list.

Once the retention period expires, your data will be securely deleted or anonymised so it can no longer be linked to you as an individual.

11Changes to the Privacy Policy

God88 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or technological developments. Any material changes will be communicated to you via:

• A prominent notice on the god88.top homepage for at least 14 days before the changes take effect.
• Notification via email to the registered address on your account.
• An in-platform notification upon your next login.

The last updated date of this Policy is always displayed at the top of this document. We encourage you to review this page periodically. Continued use of god88's services after any amendments take effect constitutes acceptance of the updated terms.

12Contact Us

If you have any questions, concerns, or complaints regarding this Privacy Policy or the way god88 handles your personal data, you may contact us via:

• Live Chat 24/7: Directly via the live chat icon at the bottom right corner of the god88 website.
• Support email: [email protected] (replies within 1–2 business days).
• FAQ Page: Visit our FAQ page for answers to frequently asked questions about privacy and account security.

God88 is committed to addressing every privacy complaint seriously and transparently. If you are not satisfied with our response, you have the right to lodge a complaint with Department of Personal Data Protection (PDPD) Malaysia.